Come find your career with us 

Step into a people-focused Office Lead role where you’ll champion the smooth and effective operation of our Kingsgrove office and support our wider NSW office locations. You’ll be at the heart of creating standout staff and visitor experience leading our NSW reception team and shaping a welcoming, high-performing office environment aligned with best practice.

Reporting to the Regional General Manager (NSW), this is a highly collaborative role where no two days look the same. You will work closely with leaders, employees, the Victorian office management team, and our EA & Office Management Community of Practice to support consistent and high‑quality service delivery across the organisation.

Enjoy the flexibility of a part-time role across five days, based at our Kingsgrove Support Office, with the freedom to also work from other NSW office locations when it suits or needed.

What You’ll Do

• Champion an excellent staff and visitor experience across the Kingsgrove office.
• Oversee day‑to‑day office operations, collaborating with property and facilities teams.
• Lead, coach and mentor a small, dedicated reception team (2 employees).
• Provide occasional reception coverage, ensuring seamless service delivery.
• Align NSW office operations with Victorian office practices.
• Support regional events, Board and ELT site visits, and internal activities.
• Contribute to project administration and governance when required.
• Identify challenges before they arise and develop effective solutions.
• Build strong internal and external stakeholder relationships.
• Scan the environment for risks and opportunities, supporting continuous improvement.
• Promote and role‑model adaptability, resilience and positive change.

About You

You are a natural relationship builder who thrives in dynamic environments. You bring strong administrative capability, a proactive mindset and a commitment to delivering exceptional service.

You will also bring:

• Experience providing high‑quality administrative and office coordination support.
• Strong communication skills and the ability to relate to people at all levels.
• Leadership or coaching experience, with an empathetic and supportive approach.
• Ability to manage competing priorities with professionalism, discretion and sound judgement.
• Experience in event coordination, project support or similar functions.
• A commitment to inclusion, wellbeing and creating a collaborative team culture.
• Experience in disability services or a related sector is advantageous but not essential.

What We Offer

At Scope, we want you to feel valued and supported so you can be at your best. You will enjoy:

• Above‑award remuneration
• Salary packaging up to $15,900 per year to increase your take‑home pay
• A genuinely inclusive, values‑driven workplace where diversity and belonging are embraced
• Opportunities for growth, learning and development
• A leadership team committed to your wellbeing and success

Accessibility & Inclusion

This role has been intentionally designed to be accessible and inclusive for candidates with disability.
If you identify as a person with disability, we will work with you from application stage onwards to ensure reasonable adjustments are in place to support your success.

What You’ll Need

• Certificate in Business Administration (desirable)
• NDIS Worker Screening Check
• Working With Children Check
• International Police Check (if applicable)
• Current driver’s licence
• Eligibility to work in Australia

Accessibility & Inclusion

This role has been intentionally designed to be accessible and inclusive for candidates with disability.
If you identify as a person with disability, we will work with you from application stage onwards to ensure reasonable adjustments are in place to support your success.

If at any time you require us to adjust our recruitment process to meet your individual needs please email careers@scopeaust.org.au 

Why us?

At Scope, we create meaningful opportunities for people with disability to live the life they choose. Every day, our people challenge boundaries, influence positive change and work together to ensure our clients and teams feel supported, included and empowered.

As one of Australia’s largest not‑for‑profit disability service providers, we proudly deliver supported independent living, short‑term accommodation, social connections and therapy services across Victoria and New South Wales.

We are a values‑driven organisation, committed to celebrating people, excelling together and acting bravely.

Apply now and help create a workplace where everyone belongs and thrives.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.