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Process Analyst

  • 502741
  • Hawthorn, Vic
  • Business Improvement and Architecture
  • Transformation & Change
  • Full Time Fixed Term
  • Closing on: Apr 3 2026
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About Scope

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has a new and exciting opportunity for a Process Analyst within our AI & Automation Function.

Reporting to the Process Improvement Manager, you will partner with business stakeholders across the organisation to understand operational challenges, uncover improvement opportunities and prioritise automation and AI use cases.

Your Key Focus

  • Contribute to end-to-end discovery, process mapping, solution scoping and change activities
  • Identify and eliminate process waste using Lean methodologies
  • Facilitate communication between business units, project teams and external vendors
  • Support change initiatives by assisting stakeholders understand and adopt to new processes
  • Evaluate potential risks and impacts of proposed changes

What We Look For

  • 5> years’ experience in process analysis or business analysis
  • Exceptional verbal and written communication skills
  • Proven experience applying Lean Six Sigma principles to reduce waste and optimise processes – Lean Six Sigma Green Belt advantageous
  • Experience in designing future-state processes that support automation readiness
  • Strong problem solving skills and ability to work independently at a rapid pace
  • Exceptional stakeholder management skills

View the position description Download File here!

We will be reviewing applications as they come in and may interview suitable candidates prior to closing date, therefore please note this advertisement may close earlier than the disclosed end date. To avoid missing out APPLY NOW.

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform.  You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

If at any time you require us to adjust our recruitment process to meet your individual needs please email careers@scopeaust.org.au

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements. 

 

Current Victorian employee?

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