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People & Performance Specialist

There’s never been a more exciting time to join Scope Australia.

We’re strengthening our People services to better support our organisation, our leaders and, most importantly, the people using our services. This is about lifting the employee experience, simplifying how we work, and building a People service that is consistent, responsive and trusted.

If you’re passionate about employee relations, thrive in complexity, and want your work to truly matter, this is your opportunity.

The role

Reporting to the People & Performance Lead, the People & Performance Specialist is the expert in managing complex, sensitive and high‑risk employee relations matters end‑to‑end.  You’ll apply specialist expertise to support a fair, consistent and just culture, partnering closely with leaders when matters escalate beyond standard processes.

This role is ideal for someone who values sound judgement, structured case management and problem-solving skills while maintaining a strong people‑first mindset.

What You’ll Be Doing

• Lead end‑to‑end case management of complex performance, conduct, grievance and show cause processes with confidence and care
• Provide expert coaching and guidance to leaders navigating sensitive and high‑risk people situations helping them make fair,  timely and defensible decisions
• Ensure defensible, policy‑aligned and compliant outcomes balancing risk, fairness and organizational values

• Attend and support performance and disciplinary meetings, providing upfront preparation and practical follow‑up that strengthens leader capability

• Maintain high‑quality ER documentation and audit‑ready case files underpinning transparency
• Identify emerging trends, risks and hotspots through People & Performance data and insights
• Contribute to development of policy, process and tools, continuously driving continuous improvement of qualify and consistency
• Deliver or co‑deliver capability‑building sessions for leaders that build confidence and competence  

What You’ll Bring

• A tertiary qualification in HR or a related field preferred, plus extensive HR Generalist experience with a focus on employee relations
• Strong working knowledge of employment legislation, industrial instruments and NDIS compliance
• Ability to advise and coach leaders on performance management using relevant tools and frameworks
• Significant experience in developing, implementing, and facilitating employee relations processes Experience in a unionised environment and multiple industrial instruments
• Strong critical thinking and problem-solving skills  
• Demonstrated ability to influence, negotiate, and build trusted relationships within a diverse and geographically dispersed organisation 

Inclusive and Accessible

Scope is committed to accessibility. This role has been designed to be inclusive of people with disability, and we’ll work with you from the application stage to make reasonable adjustments as needed.

What’s In It for You?

• Sector‑comparable remuneration under the SCHADS Award
• Salary packaging up to $15,900 per year
• Free onsite and accessible parking
• A supportive, inclusive and values‑driven workplace
• The opportunity to make a genuine difference—every day

About Scope

At Scope, we create meaningful opportunities for people with disability to live the life they choose. Every day, our people challenge boundaries, influence positive change and work together to ensure our clients and teams feel supported, included and empowered.

As one of Australia’s largest not‑for‑profit disability service providers, we proudly deliver supported independent living, short‑term accommodation, social connections and therapy services across Victoria and New South Wales.

We are a values‑driven organisation, committed to celebrating people, excelling together and acting bravely.

 Apply now and help create a workplace where everyone belongs and thrives.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements. 

these requirements.