Come find your career with us 

About Scope

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has a new and exciting opportunity for a Client Partnership Lead, within our Strategy, Brand & Business Development Division.

In this role, you will facilitate impactful conversations and embeds a co-design approach to service improvement. In addition, you will support the implementation of the Client Participation Framework, overseeing the Client Advisory Panel and developing and delivering capacity building programs that aim to increase client participation.

Your Key Focus

• Ensure the smooth and effective operation of Scope’s consumer panels by providing support to clients and their supporters to enable their participation in all Panel activities
• Facilitate communication and collaboration between the Client Advisory Panel (CAP) and family and support networks
• Work with existing clients, their family and supporters and their support staff to build capacity for self-advocacy in participating clients
• Champion the goals of the Client Participation and Outcomes Framework (CPOF) by leading capacity building components, including the development and delivery of any training, education and/ or induction programs offered to participants

What We Look For

• Strong ability communicating with people in different communicative styles
• Excellent administrative skills with exceptional written and verbal communication
• Strong ability to foster a team environment across all levels of the business
• Experience working in a consumer facing role within the disability/ community sector
• Ability to occasionally travel across metro & regional Victoria
• Must be available on Thursdays

View the position description  here!

We will be reviewing applications as they come in and may interview suitable candidates prior to closing date, therefore please note this advertisement may close earlier than the disclosed end date. To avoid missing out APPLY NOW.

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform.  You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

If at any time you require us to adjust our recruitment process to meet your individual needs please email careers@scopeaust.org.au

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.