Come find your career with us 

About Scope

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has an exciting and unique opportunity for a Change Manager to work within our Transformation Office.

Reporting to the Senior Change Manager, this role will be responsible for designing and implementing change management strategies to ensure a smooth transition for employees into the new client management system stack and ways of working.

Your Key Focus

• Shape and deliver a human-centred change approach that enables effective adoption of new systems and processes.
• Lead stakeholder engagement and change activities across impacted teams, applying empathy, clarity, and strategic insight to navigate complex dynamics.
• Conduct change impact assessments and co-design mitigation strategies.
• Plan and implement change delivery activities, including communications, training, and adoption, tailored to diverse audiences and ensuring alignment with the broader program timeline.
• Collaborate closely with the central Change Office to ensure consistency, share learnings, and contribute to uplift in enterprise-wide change capability.

What We Look For

• High emotional intelligence with the ability to build trust, influence decision-making, and work confidently with all levels of stakeholders
• Proven experience delivering system and process change in large, complex, and geographically dispersed environments
• Proven ability to translate change strategies into clear, compelling communication and engagement activities across all levels of the organisation
• Brings a strong delivery mindset. You can balance strategic thinking with hands-on execution, follow through on commitments, and drive momentum across multiple priorities
• You are highly skilled in designing and facilitating workshops, both in-person and virtual, that promote collaboration, alignment, and shared ownership of change
• Qualification in either Business, Communication, Psychology or similar
• Strong understanding of human-centred and behavioural change approaches, with working knowledge of frameworks such as ADKAR or similar

View the position description  here!

We are committed to filling this role quickly, so while applications for this role will close on 19/08/2025 we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now.

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform.  You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

If at any time you require us to adjust our recruitment process to meet your individual needs please email careers@scopeaust.org.au

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.