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See the Person, See the Possibilities

Workforce Administrator

  • 500216
  • Hawthorn, Vic
  • Business Performance Unit
  • Operations
  • Full Time Permanent
  • Closing on: Mar 23 2023

About Scope

Scope’s mission is to enable each person to live as an empowered and equal citizen. We support people with physical, intellectual and multiple disabilities and developmental delays to achieve their goals Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), lifestyle options and therapy across 100 locations in Victoria.

About The Role

Scope has an exciting and unique opportunity for a Workforce Administrator to work within our Business Performance Unit.

The main responsibilities include:

  • Responsible for first level communication and organisational relationship of all direct support staff in your portfolio
  • Work in conjunction with the service coordinator to provide 2 way feedback between DSW’s and coordinators
  • Responsible for the rostering of all direct support staff within your portfolio including monitoring of absenteeism and recommendations for escalation
  • Accountable for the effective utilisation and availability of all direct support staff
  • Working with the service coordinators and be accountable for the matching of suitable resources to participant support needs where required

About You

  • Experience, particularly in the area of rostering is mandatory.
  • Experience in supporting a mobile workforce with differing employment conditions
  • Experience in the disability field is advantageous.
  • Knowledge and understanding of EA and business rules that affect rostering decisions (or ability to acquire such knowledge)
  • Attention to detail, organisational and time management skills.
  • Ability to work effectively within a busy environment and meet deadlines
  • Ability to multitask and operate multiple software platforms and forms of communication simultaneously

Download File Position Description

Scope as an Employer

View our stance on inclusion and diversity, human rights and our Covid-19 policies.

Take your career on a journey with Scope and work proactively with us to achieve our mission!

Please direct enquiries to the Roster Manager Ron Green on 0417 594 204 or email 

If at any time you require us to adjust our recruitment process to meet your individual needs please email

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. As part of our Covid-19 response the Scope Covid-19 policy requires all our employees regardless of the job to have received at least 3 doses of a Covid-19 vaccine. Please note that the offer will be conditional on meeting these requirements.

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