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See the Person, See the Possibilities

Operational Project Lead

  • 499957
  • Hawthorn, Vic
  • Improvement, Innovation & Customer Experience
  • Improvement, Innovation & Customer Experience
  • Full Time Fixed Term
  • Part Time Fixed Term
  • Closing on: Dec 5 2022

About Scope

Scope’s mission is to enable each person to live as an empowered and equal citizen. We support people with physical, intellectual and multiple disabilities and developmental delays to achieve their goals. Across Victoria, Scope provides services to thousands of people with a disability in more than 100 service locations.

Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), lifestyle options and therapy.

Scope was recently named on the Australian Financial Review's Top 100 Most Innovative Companies' in Australia and New Zealand.

About The Role

Scope has an exciting and unique opportunity for a Operational Project Lead to work within our Improvement Innovation and Customer Experience Division.

Scope has over 250 Supported Independent Living (SIL) homes across Victoria caring for clients, often with complex care needs. The HIS Project is an organisation wide project focussed on the design and implementation of a standardised service delivery model to ensure that customers with complex care needs are safely supported by Disability Support Workers (DSW's) to live the life of their choice.

The Operational Lead is responsible for working with the Executive Sponsor, Senior Nurse Consultant and key internal stakeholders to lead the operational implementation to embed a sustainable model of supports within the Supported Independent Living (SIL) homes across metropolitan and regional Victoria. The project is part of NDIS Standardise and Improve Initiatives occurring across the organisation/\.

Download File Position Description

About You

To be successful in this role you should possess qualifications and experience as specified in the position description including:

  • Previous senior management experience leading large organisational projects and or operations in Health, Aged Care or Disability services
  • Demonstrated ability to engage with a range of stakeholders to lead organisational system and process changes to improve customer outcomes
  • Commitment to Co-design to ensure client goals, aspirations and choices are optimised

What we offer

  • Opportunity to join a leading organisation in the disability sector committed to improving our client’s care and experience
  • Innovative and customer focussed project leadership opportunity
  • Supportive collaborative work environment

Scope as an Employer

Successful candidates will enjoy a range of staff benefits including flexibility to suit your work-life balance, continuous development and training, competitive remuneration and salary packaging and purchased annual leave scheme. You will also get the unique chance to work in a sector that is seeing the biggest social reform since the introduction of Medicare.

Take your career on a journey with Scope and work proactively with us to achieve our mission!

If at any time you require us to adjust our recruitment process to meet your individual needs please email, this includes support completing your application online.

Please note, the successful applicant will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required.

At Scope, the ongoing safety and wellbeing of our employees and customers is a priority. One of our commitments in response to Covid-19 was to implement a policy requiring all our employees regardless of the job to be fully vaccinated. Full vaccinated under Scope’s policy is 3 doses of a Covid-19 vaccine. Please note that should you be offered a position at Scope; a condition of that offer would be to provide proof that you have had at least 3 doses of a Covid-19 vaccine.

Scope Australia is committed to maintaining a diverse workforce that reflects the diverse needs of the people we support. Scope Australia is an equal opportunity employer and encourages applications from people with a disability, and from culturally and linguistically diverse backgrounds including Aboriginal and Torres Strait Islanders, and the LGBTIQA+ community.

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