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Expression of Interest – Operations Manager (DDSO5)

We’re inviting internal Expressions of Interest from team members interested in potential future Operations Manager opportunities across our service areas. If this sounds like you, we’d love to hear from you!

About the Role

Operations Managers oversee multiple residential services, providing leadership to dedicated teams and ensuring high-quality, person-centred support for the people we serve.

This is a highly rewarding opportunity to contribute to an organisation committed to inclusive and individualised support for people with disabilities.

Position Details

• Work Location: Scope office location
• Division: VIC Accommodation Services (Northeast Metro / Northeast Regional / South / West)
• Employment Type: Fixed Term or Permanent
• Hours: 76 hours per fortnight
• Classification: DDSO5

About You

• Proven leadership experience in the disability or community sector, with strong team-development and accountability skills
• Excellent written and verbal communication, with the ability to engage respectfully and effectively across teams and stakeholders
• A values-driven approach, with the ability to motivate and support teams through growth and change
• Experience in client acquisition, intake, and retention, ensuring a positive customer experience
• A hands-on leadership style – this is a non-hybrid role requiring site visits at least once per fortnight
• Experience supporting individuals with behaviours of concern and strong knowledge of positive behaviour support
• Confidence in leading through organisational change while maintaining team engagement
• A collaborative mindset, with the ability to build strong internal partnerships
• A completed Advanced Diploma of Disability, a Bachelor of Applied Science (Disability), or equivalent is required for this role

Applications Close: Tuesday 25 November 2025

Position Description:  Operations Manager

If at any time you require us to adjust our recruitment process to meet your individual needs please email careers@scopeaust.org.au

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform.  You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights.