Lady smiling at boy who is smiling

See the Person, See the Possibilities

Business Support Officer - Positive Behaviour Support Services

  • 499973
  • Hawthorn, Vic
  • CIRC National Services
  • Business Analysis
  • Communication & Inclusion Resource Centre (CIRC)
  • Operations
  • Part Time Fixed Term
  • Closing on: Feb 7 2023

Are you an enthusiastic and experienced Business Support Officer looking to take on your next challenging role....lets talk! 

Scope is seeking an experienced Business Support Officer to support our team to deliver Positive Behaviour Support (PBS) services across the state. Work flexibly within a hybrid home/ office model and be part of the ultimate work life balance.

About The Role

As the Business Support Officer you will play a pivotal role in providing the team with your analytical expertise through monitoring and reporting the financial performance, productivity as well as customer satisfaction across the services. In addition you will:

  • Join a market leader renowned for its Positive Behaviour Support services on a part time fixed term basis (.4 or .5) for a period of 18 months
  • Be accountable for achieving relevant key deliverables in line with the strategic plan
  • Responsible for monitoring the budgetary and operational expenditure of the team
  • Responsible for the pricing model of its products and services to ensure financial growth and sustainability
  • Hold a fulfilling role within a ‘family environment’ that is also characterised by a comradery and resilience rarely found within the industry.
  • Be part of a highly diverse collaborative and collegiate team and organisation.
  • Enjoy the rewarding benefits of salary packaging of up to $15,000.00 tax free income

About You

  • Tertiary qualified, or equivalent in a relevant discipline e.g.: business management, practice management, human services management
  • A team player who has the ability to break down complex analysis into clear and concise terms 
  • Have a continuous improvement mind-set 
  • You truly believe in our mission to enable each person we support to live as an equal and empowered citizen
  • You are an experienced practitioner and have relevant experience in disability/ working with the NDIS
  • You are committed to the reduction/ elimination of restrictive practices and improving the quality of life of your customers
  • You have excellent communication and team skills


To be considered for this role, you must provide the following:

  • Current Driver’s License and your own vehicle
  • Satisfactory Working With Children's Check (Employee)
  • NDIS Worker Screening Check Clearance
  • COVID-19 digital certificate

About Scope:

We have been providing a wide range of supports to our customer for over 70 years, and we are good at what we do!

To find out more about the fantastic work we do with our customers visit

How to apply:

To discuss this opportunity, you can contact Denise West on 0417 569 108 or James for a confidential chat on 0481 751 373. 

Take your career on a journey with Scope and work proactively with us to achieve our mission!

If at any time you require us to adjust our recruitment process to meet your individual needs please email, this includes support completing your application online.

Please note, the successful applicant will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required.

At Scope, the ongoing safety and wellbeing of our employees and customers is a priority. One of our commitments in response to Covid-19 was to implement a policy requiring all our employees regardless of the job to be fully vaccinated. Full vaccinated under Scope’s policy is 3 doses of a Covid-19 vaccine. Please note that should you be offered a position at Scope; a condition of that offer would be to provide proof that you have had at least 3 doses of a Covid-19 vaccine.

Scope Australia is committed to maintaining a diverse workforce that reflects the diverse needs of the people we support. Scope Australia is an equal opportunity employer and encourages applications from people with a disability, and from culturally and linguistically diverse backgrounds including Aboriginal and Torres Strait Islanders, and the LGBTIQA+ community.

Sign up for Job Alerts

Not You?

Thank you