Come find your career with us 

Find your next role today. 

Face, Happy, Head, Laughing, Person, Adult, Female, Woman, Boy, Teen

Customised Employment Coach

  • 502254
  • Hawthorn, Vic
  • Employment Pathways
  • Improvement, Innovation & Customer Experience
  • Full Time Permanent
  • Closing on: Jul 6 2025

About Scope

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has an exciting and unique opportunity for a Customised Employment Coach to work within our Chief Employment Pathways Officer division.

In your role as Customised Employment (CE) Coach, you will be responsible for providing service delivery across the four phases of discovery, job planning, job development and negation, post-employment support to a caseload of jobseekers.

Your Key Focus

The CE Coach is responsible for supporting people with complex with disability and support needs.

You will deliver the Customised Employment Model to help support people with disability to build their capacity in finding and sustaining meaningful employment.

Your key responsibilities:

  • Guide and support jobseekers to achieve their employment goals.
  • Identify and arrange an optimal fit between the jobseeker, the employer, the job tasks, and the supporting environment.
  • See things from different perspectives and “find another way”.
  • Deliver the Customised Employment (CE) model.

What We Look For

  • Previous experience in Employment Services, working with people with disability, or lived experience.
  • Knowledge within the Disability Employment Services Sector, NDIS Sector, specifically Employment related supports.
  • Ability to develop strong collaborative relationships with all stakeholders to ensure the best outcomes for jobseekers with disability.
  • Creative thinking outside the box.
  • Passion for supporting and building the capacity of others.
  • Experience or passion about person-centered approaches.
  • High level of problems-solving and negotiation skills.
  • Excellent time management and communication skills.
  • Competent in using computers and a variety of software applications, technology, and the ability to learn new systems.
  • Some local travel required.

View the Position Description Download File Here

We are committed to filling this role quickly, so while applications for this role will close on Sunday, 6 July 2025  we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now.

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform.  You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

If at any time you require us to adjust our recruitment process to meet your individual needs please email careers@scopeaust.org.au

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements. 

Apply Now!

Not You?

Thank you

Current Victorian employee?

Apply here

Sign up for Job Alerts

Not You?

Thank you