Scope’s mission is to enable each person to live as an empowered and equal citizen. We support people with physical, intellectual and multiple disabilities and developmental delays to achieve their goals. Across Victoria, Scope provides services to thousands of people with a disability in more than 100 service locations.
Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), lifestyle options and therapy.
Scope was recently named on the Australian Financial Review’s 'Top 100 Most Innovative Companies' in Australia and New Zealand.
About The Role
Scope has an exciting and unique opportunity for a Scheduler to work within our West Therapy Support Team.
The Scheduler will liaise directly with customers to book, confirm, cancel and reschedule therapy appointments and resources, including cars, rooms, and therapy resources.
This is a Customer Service Role. You enjoy:
- interacting with a diverse range of customers in person, by phone, text and email;
- working as part of a busy support team
- pay attention to detail and ensure information is recorded and conveyed in a timely and accurate manner
- helping people, and care about providing an excellent customer experience
Scope as an Employer
Successful candidates will enjoy a range of staff benefits including flexibility to suit your work-life balance, continuous development and training, competitive remuneration and salary packaging and purchased annual leave scheme. You will also get the unique chance to work in a sector that is seeing the biggest social reform since the introduction of Medicare.
Take your career on a journey with Scope and work proactively with us to achieve our mission!
Please direct enquiries to Libby Carey, Team Leader, Therapy Supports on 8311 4001 or email firstname.lastname@example.org
Please note, the successful applicant will be required to hold a Working with Children Check and a Police Check issued in the last 12 months for employment in the Disability sector.